Kellen McAvoy, INC (“Kellen McAvoy Consulting”) operates KellenMcAvoy.com and may operate other websites.
Kellen McAvoy Consulting is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, webinar registrants, training program members, and those providing contact information. In addition, Kellen McAvoy Consulting is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.
If you have any questions or concerns regarding this Privacy and Spam Policy, or to report spam abuse, please send an e-mail to kellen@kellenmcavoy.com. It is Kellen McAvoy Consulting’s policy to respect your privacy regarding any information we may collect while operating our websites.
HOW YOUR PERSONAL INFORMATION MAY BE USED
Kellen McAvoy Consulting collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Kellen McAvoy Consulting’s purpose in collecting non-personally identifying information is to better understand how Kellen McAvoy Consulting’s visitors use its website. From time to time, Kellen McAvoy Consulting may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Kellen McAvoy Consulting also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on KellenMcAvoy.com blogs/sites. Kellen McAvoy Consulting only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Kellen McAvoy Consulting may use your personal information in the following ways:
- To operate and maintain the website;
- To create your account, identify you as a user of the website, and customize the website to your account;
- To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
- To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
- To respond to your comments or inquiries;
- To provide you with user support;
- To track and measure website performance;
- To process payment for purchases you make through Kellen McAvoy Consulting;
- To protect, investigate, and deter against unauthorized or illegal activity;
- To review the effectiveness of our marketing programs and analyze other general demographic trends;
- To notify you of new information or services that may be of interest to you; or,
- To send promotional materials.
Kellen McAvoy Consulting does not rent or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.
Third-party service providers
Kellen McAvoy Consulting may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.
Opt in: Kellen McAvoy Consulting Uses Opt In Monster for opt in options. Opt In Monster: Privacy Policy.
Social Sharing: Mashshare is used in order to make content, such as blog posts on JonLoomer.com shareable with other social networks. Mashshare: Privacy Policy.
Tracking: Kellen McAvoy Consulting uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.
Remarketing: Kellen McAvoy Consulting uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Kellen McAvoy Consulting uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:
Twitter: Privacy Policy here
Facebook: Opt-out of Facebook remarketing here
Google: Opt-out of Google remarketing here
Contact Information and Website Support: We offer multiple ways to contact Kellen McAvoy Consulting including contact forms, e-mails, and chat. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers. Facebook Chat Widget: Privacy Policy.
Comments: Kellen McAvoy Consulting uses Disqus to make it easy for you to leave comments on blog posts. Personal information that you enter for comments will be stored on the Disqus servers, in accordance with the Disqus Privacy Policy.
Newsletters: Kellen McAvoy Consulting uses MailChimp and ConvertKit as its e-mail service providers. MailChimp and ConvertKit collect contact information, distribute our newsletter, and track actions you take that assist us in measuring the performance of the website and newsletters. You may view their (MailChimp and ConvertKit). At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.
Purchases: Kellen McAvoy Consulting uses Square to service payments for most purchases of services and memberships. Square collects personal information such as your name, e-mail address, address, and payment information. You may view Square’s Privacy Policy.
Kellen McAvoy Consulting also uses PayPal. This service stores your name, amount of your purchase, and payment details on their site. You may view PayPal’s privacy Privacy Policy.
Upon making a purchase, you will receive e-mail confirmations to the e-mail address you provide during your purchase.
Webinars: Kellen McAvoy Consulting hosts webinars, which are hosted through Zoom or GoToWebinar. If you elect to participate in a webinar, you will be required to submit personal information to register and login. You may also receive e-mail communications regarding reminders and playback availability.
To view GoToWebinar’s privacy policy, please click here.
To view Zoom’s privacy policy, please click here.
WEBSITE VISITORS
Kellen McAvoy Consulting collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Kellen McAvoy Consulting’s purpose in collecting non-personally identifying information is to better understand how Kellen McAvoy Consulting’s visitors use its website. From time to time, Kellen McAvoy Consulting may release non-personally-identifying information in the aggregate, e.g., by sharing results from a Kellen McAvoy Consulting Facebook marketing campaign.
Kellen McAvoy Consulting also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on KellenMcAvoy.com blogs/sites.
Kellen McAvoy Consulting only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Kellen McAvoy Consulting’s websites choose to interact with Kellen McAvoy Consulting in ways that require Kellen McAvoy Consulting to gather personally-identifying information. The amount and type of information that Kellen McAvoy Consulting gathers depends on the nature of the interaction. For example, we ask visitors who sign up at KellenMcAvoy.com to provide a username and email address.
Those who engage in transactions with Kellen McAvoy Consulting are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Kellen McAvoy Consulting collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Kellen McAvoy Consulting. Kellen McAvoy Consulting does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Kellen McAvoy Consulting may collect statistics about the behavior of visitors to its websites. Kellen McAvoy Consulting may display this information publicly or provide it to others. However, Kellen McAvoy Consulting does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Kellen McAvoy Consulting discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Kellen McAvoy Consulting’s behalf or to provide services available at Kellen McAvoy Consulting’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Kellen McAvoy Consulting’s websites, you consent to the transfer of such information to them.
Kellen McAvoy Consulting will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Kellen McAvoy Consulting discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Kellen McAvoy Consulting believes in good faith that disclosure is reasonably necessary to protect the property or rights of Kellen McAvoy Consulting, third parties or the public at large.
If you are a registered user of a Kellen McAvoy Consulting website and have supplied your email address, Kellen McAvoy Consulting may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Kellen McAvoy Consulting and our products or services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Kellen McAvoy Consulting takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
COOKIES
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Kellen McAvoy Consulting uses cookies to help Kellen McAvoy Consulting identify and track visitors, their usage of Kellen McAvoy Consulting website, and their website access preferences. Kellen McAvoy Consulting visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Kellen McAvoy Consulting’s websites, with the drawback that certain features of Kellen McAvoy Consulting’s websites may not function properly without the aid of cookies.
Business Transfers
If Kellen McAvoy Consulting, or substantially all of its assets, were acquired, or in the unlikely event that Kellen McAvoy Consulting goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Kellen McAvoy Consulting may continue to use your personal information as set forth in this policy.
RIGHTS RELATED TO YOUR PERSONAL DATA
Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at kellen@kellenmcavoy.com to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request to kellen@kellenmcavoy.com
Amend: You may contact us at kellen@kellenmcavoy.com to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to kellen@kellenmcavoy.com.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
CHILDREN’S INFORMATION
Kellen McAvoy Consulting does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Kellen McAvoy Consulting has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at kellen@kellenmcavoy.com and we will use our best efforts to promptly remove such information from our records.
SPAM POLICY
Kellen McAvoy Consulting is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from Kellen McAvoy Consulting. Examples may include:
- Opt-in subscribers to the Kellen McAvoy Consulting Newsletter
- Users that complete a contact form
- All communication will be related and relevant to what you have requested.
WEB LINKS
Occasionally, Kellen McAvoy Consulting contains links to other sites. Please be aware that Kellen McAvoy Consulting is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Kellen McAvoy Consulting.
TERMS & CONDITIONS
Self-Serve Courses:
Digital, self-serve courses are available for purchase on this website. If, for any reason, you are not satisfied with your purchase, you may request a refund within 15 days.
When requesting a refund you must provide the email that you used to purchase the course, and you may be required to provide proof of purchase depending on your payment method.
One on One Sessions:
Note that time slots are at a premium and are often booked days or weeks in advance. If you reschedule, you are essentially taking two time slots. If you cancel, that spot is often not fillable at the last minute.
As a result, appointments cannot be rescheduled, and cancellations will not be refunded. If a new time is needed, payment will be required for that second meeting time as well.
All refund requests must be sent kellen@kellenmcavoy.com
HOW DO I CONTACT KELLEN MCAVOY CONSULTING?
If you have any further questions or comments regarding the Kellen McAvoy Consulting website or this Privacy and Spam Policy, you may contact kellen@kellenmcavoy.com